Beyond 'Sorry': How to Apologize and Mean It 6 | 22

Radical Candor: Communication at Work - Podcast tekijän mukaan Kim Scott, Jason Rosoff & Amy Sandler - Keskiviikkoisin

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Making amends and fostering better communicationKim, Jason, and Amy dive into the complexities of apologies, focusing on the difference between genuine regret and false apologies. Through role-play and insightful analysis, they explore common pitfalls such as deflecting blame, making excuses, and failing to acknowledge the impact of one’s actions. They emphasize the importance of sincere apologies and provide actionable tips for making amends and fostering better communication in the workplace. Tune in to learn how to transform “I’m sorry” from hollow words into meaningful actions.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:

Fake Apologies Are on the Rise | The Atlantic

How to Apologize Like You Mean It | The New York Times

The Power of Apologies | Harvard University

The Art of a Heartfelt Apology | Harvard University

5 Ways to Recognize and Respond to an Insincere Apology | PsychCentral

The Narcissist's Prayer | The Life Doctor

On Repentance and Repair | Danya Ruttenberg

How To Encourage Feedback Between Others In The Workplace | Radical Candor

Fried Green Tomatoes Movie Clip: Parking Lot Rage | YouTube

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Chapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode on the importance of knowing how to apologize and explore false apologies.(00:01:21) Role Play: "Sorry, Not Sorry" Sam vs. Patient PamA role play exercise to highlight common false apologies.(00:04:28) Breakdown of False ApologiesThe hosts analyze the role play, explaining why statements like "I'm an asshole" and "I was just kidding" are problematic.

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