Chantal Capodicasa of TD Bank: Speak Up!

Laura welcomes Senior Vice President of TD Bank, Chantal Capodicasa, to talk about how she found the courage to speak up in defense of her team and challenge a directive in a time of crisis. In this episode you will learn: How Chantal challenges the misconceptions about ‘lenders’ at banks, and illustrates how they are more ‘relationship managers’ for bank clients. How Chantal’s family’s battle with cancer showed her how being vulnerable can leave space for her team to show up for her in ways she didn’t realize she needed How speaking up in a meeting, even when it’s just to ask a question or gain clarity, can benefit you and your team How storytelling in an interview can show you have the ‘It’ factor employers are looking for 24 Hour Challenge: In your next meeting, if you’re usually one of the quiet participants, speak up! Ask a question, share a best practice, or encourage participation from other teammates. About Chantal Capodicasa: Chantal Capodicasa is a Senior Vice President for TD Bank, and is the Regional Vice President for Commercial Banking in Southern New Jersey.  Chantal began her career in banking with the former Wachovia Bank (now Wells Fargo) in 2004. Today she leads a team of dedicated commercial and small business relationship managers as well as customer sales associates who provide legendary experiences and trusted advice around all aspects of commercial financial needs to TD Bank customers throughout Burlington, Camden, and Mercer counties. Chantal is very active within the TD Bank internal team member networks, participating as a mentor for  the Take the L.E.A.D program which is aimed at developing and advancing women in TD's commercial bank, as a mentor for the Impact program, a mentor for the RVP development program, and a mentor for the Relationship Manager Associate program. She also serves on the internal Business Action Committee for the TD Bank and Project Search partnership which focuses on preparing young people with significant disabilities for success in competitive integrated employment and is also an advocate for the Military Spouse Employment Partnership and Veterans recruitment.   Chantal earned her BS in Finance from the University of Connecticut. She currently serves on the boards for the Burlington County Regional Chamber of Commerce, the YMCA of the Pines, the Princeton Regional Chamber of Commerce (Treasurer) and the Medford Business Association (President). Most recently, Chantal is the recipient of the 2023 Outstanding Women's Business Executive honor from the Burlington County Regional Chamber of Commerce Voice of Business awards and was the 2022 Southern New Jersey Golf Classic Honoree for the Alzheimer's Association. Chantal is also active within the NJ State Veterans Chamber of Commerce, is a foster for the Burlington County Animal Alliance and has been an assistant coach for the Medford Youth Athletic Association track team. Chantal's husband, Col Michael Capodicasa, is a veteran pilot and still serving with the USAFR today. Chantal and Michael live in Medford, NJ with their two sons.   You can connect with Chantal in the following ways: LinkedIn: https://www.linkedin.com/in/chantal-capodicasa-aab996a/   You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.        See omnystudio.com/listener for privacy information.