Building a Culture of Empathy with Claude Silver (Part 1)

Claude Silver holds the second-most important position at VaynerMedia as Gary Vaynerchuk’s right-hand woman. As the Chief Heart Officer, Claude understands what it means to connect heart and hustle. The chief heart officer is in touch with the heartbeat of every single person; over 800 people across five offices. In this interview, we talk about creating a culture of empathy, the importance of self-awareness, what it means to put the human back in human resources and why you should be thinking more about cultur additions than culture “fit.” Plus a lot more. Mentioned in this episode:Think Tank conferenceGet your tickets now for the Talent Development Think Tank Conference https://tdtt.us/conference/