Creating Learning Experiences that align with the Business w/ Daniel Gandarilla

Bio: Daniel is the Chief Learning Officer at Texas Health Resources, the largest faith based nonprofit health system in the United States with a team of more than 25,000 employees. Texas Health was has won numerous awards for being a great place to work. As CLO, Daniel and Daniel is for the strategic oversight of leadership and management development programs and initiatives, clinical and business education programs and initiatives, continuing medical education, medical libraries, and other system education and training initiatives provided by Texas Health Resources University. Daniel was recently featured on the cover of Chief Learning Officer Magazine for transforming the learning culture, tearing down silos and saving millions of dollars in the process. He has a BA and Masters from Stanford and MBA from Texas Christian’s MJ Neeley School of Business. Expertise: Finding common ground and problem solving Gaining buy in from execs and using relationships to advance strategy Notes: Daniel’s background teaching English in Mexico and high school in Caliifronia How Daniel moved into adult learning, MBA and learning roles How Daniel moved up to CLO so fast Advice to always do the job above you The centralization and continuing medical education going on at Texas Health How Daniel transformed the learning culture at Texas Health How they centralized the organization to oversee hospitals vs specializations The Learning and Education Cabinet that they created with other executives They used Deloitte literature to help the “modern learner” and gave poker chips based on that Why Daniel refers to himself as the Chief Time Officer because he is always thinking about mindshare How and why they connect learning programs to company strategy How to say no and give options to get to yes Want to make sure resources are dedicated to core processes and services They use some vendor partners for leadership development and continuing education and try to customize as much as possible Rolling out situational leadership and make it look like Texas Health The Education Advancement Program and how it helped with centralization How and why Texas Health centralized all of the regional training to streamline How lack of personal ownership and manager accountability can cause problems Daniel’s greatest accomplishment of centralizing learning The Change Management approach on the horizon Daniel’s mistake of creating a program that bombed We really learn best from experience Trend: Augmented (more than virtual) reality and chatbots to help employees The robots that manage the managers Book: What the Dog Saw by Malcolm Gladwell Advice: Show up, work hard and figure out how to work with the right people Advice: Make sure you are solving the right problem Links: Book: David and Goliath by Malcolm Gladwell Book: Freakonomics by Steven D. Levitt For questions, comments and guest suggestions, contact the host, Andy Storch, at [email protected] Mentioned in this episode:Think Tank conferenceGet your tickets now for the Talent Development Think Tank Conference https://tdtt.us/conference/