Defining and Improving Culture with Michele Lau Torres

In this episode of THE TALENT DEVELOPMENT HOT SEAT, Andy welcomes guest Michele Lau Torres to the show. She has 18 years of experience in organizational development, learning and development, HR, and talent management for public businesses and NGOs across education, transportation, hospitality, and public safety industries. She’s also worked on multiple continents, including Europe, Australia, Asia, and North America. Her current role is with the Austin-Bergstrom International Airport where she serves as the Performance Manager with scope over organizational and employee development, retention programs, performance systems, DEIB, and workforce planning.Michele Lau Torres is a self-proclaimed people champion with a passion for culture transformation. She is passionate about leadership, inclusion, innovation, and driving enterprise value through people, strategy, and implementation.In this interview, you’ll hear:Michele Lau Torres’ background and how she landed in her current role.How she perceives culture given her background and how she helps companies define their own cultures.Why changing a company’s culture is everybody’s responsibility and should be a grassroots effort.How you can approach shifting culture from a change management perspective in your organization.The reason a company needs a strong culture and how it affects the bottom line.How disruption can be a major source of innovation in an organization’s culture.What the Great Resignation means for companies and how that shift is affecting company culture and talent.Michele Lau Torres’ views on building a more inclusive culture inside of organizations and how they can be more cognizant of diversity, equity, inclusion, and belonging.What her workplace did to keep employees safe during the pandemic and why it was so challenging for essential workers.How she’s planning for future changes in the workplace, including skilled workers.Connect with Andy Storch here:andystorch.comlinkedin.com/in/andystorchtdtt.us/Connect with Michele Lau Torres:linkedin.com/in/michelelautorresMentioned in this episode:Think Tank conferenceGet your tickets now for the Talent Development Think Tank Conference https://tdtt.us/conference/