Bob Moesta: Understanding how customers buy, using Jobs To Be Done Framework

In this episode, Bob Moesta, who pioneered the Jobs-to-be-Done (JTBD) framework in the mid 90's, alongside the Harvard Business School Professor Clayton Christensen, joins us to discuss 'why your customers really buy from you – using the Jobs to be Done FrameWork' He shares his insights on: -->What is the Jobs To Be Done (JTBD) framework? And how can it change the way a product is marketed --> The key pillars or elements of the JTBD framework and how it works --> Uncovering the real story behind why people buy --> Why you shouldn't interview habitual users --> Zombie revenue - where people subscribe but never use your product --> Hurdle for startups in implementing JTBD and lot more...