Leveraging referrals and partnerships for customer acquisition : Raul Galera

In this episode, Raul Galera, the Chief Advocate at ReferralCandy, joins us to discuss how you can leverage referrals and partnerships the right way for customer acquisition. Raul has been leading ReferralCandy's partnership efforts for the past five years, working alongside marketing agencies, media and tech companies. He throws light on: --> How loyalty and referrals improve customer acquisition and retention --> The right time or stage to adopt a referral system --> The set of things you need to do, to be partnership ready --> Steps to setting up a referral program and staying on top of customer's minds --> Mistakes to avoid in your partnership and referral programs, and a lot more...