The Chris Voss Show Podcast – Justin Fortier, Founder, CEO/CTO of FYC Labs Discusses Scaling Services Businesses and the Future of AI

Justin Fortier, Founder, CEO/CTO of FYC Labs Discusses Scaling Services Businesses and the Future of AI FYC Labs: fyclabs.com Fractal Group: fractalgroup.io Accru: Accru.co About the Guest(s): Justin is the founder and CEO/CTO of FYC Labs, a boutique dev and design agency specializing in web development and software solutions. With a background in tech entrepreneurship, Justin has built a successful career as a tech entrepreneur, advisor, and influencer. He has worked with notable clients such as National University, Budweiser, and Pepsi, and has been recognized for his expertise in web design and development. Justin holds top-level technical and business advisory positions at various companies, including 11.2 Ventures, Blush Design Incorporated, Ed ORF Finance, and Inter Ratio Corporation. Episode Summary: In this episode of The Chris Voss Show, host Chris Voss interviews Justin, the founder and CEO/CTO of FYC Labs. They discuss Justin's journey as a tech entrepreneur, his insights on building a successful company, and the unique approach FYC Labs takes in providing web development and design services. Justin shares his experiences in scaling a services business and introduces the concept of the Fractal Group, a consortium of businesses that collaborate and support each other. They also touch on the future of AI and its impact on creativity and human existence. Key topics discussed in this episode include: Justin's background and journey as a tech entrepreneur The challenges of scaling a services business The concept of the Fractal Group and its benefits for small businesses The future of AI and its implications for creativity and human existence Key Takeaways: Scaling a services business can be challenging due to the limitations of reselling time and the need for highly skilled talent. The Fractal Group model, which involves collaborating with other businesses and sharing resources, can help overcome the scalability issues of a services business. AI has the potential to enhance creativity and enable new possibilities in various industries. The future of AI raises ethical concerns, such as deep fakes and the spread of misinformation, which need to be addressed. The younger generation, particularly Gen Z, shows promise in terms of emotional intelligence and adapting to technological advancements. Notable Quotes: "I just knew at that point this was gonna happen. I cannot see myself working anywhere else. I can't see myself not having a piece at the top." - Justin "We're keeping the agency small enough. We're at 50 people, which isn't tiny by any means, but it's also not a big roster that you're gonna pick from. So that's what's kind of unique." - Justin "The more extremely is watching my kids grow up with this because I'll probably be curmudgeonly and old by the time it all hits you." - Justin "AI enabled you as someone who basically didn't have the design skill or whatever it may be. It unlocked that particular blocker for you." - Justin