How UPS Leverages AI to Level Up Logistics

UPS delivers nearly 25 million packages and documents every day. While the process seems near-effortless, AI is hard at work behind the scenes to ensure the reliability consumers have come to expect. Today on The ConversAItion, Laura Patel, Principal Data Scientist within UPS’ Advanced Technology Group, walks us through how the scientific method can inform data science, the role of AI in a package lifecycle and why data will be essential for the success of logistics companies going forward—including building a more sustainable future.