340: CX Predictions 2024: Financial Services
The CX Cast - Podcast tekijän mukaan Forrester - Tiistaisin
Every year, Forrester looks to the future to predict what we think will happen across industries, geographies and technologies. In this episode, VP, Research Directors Oliwia Berdak and David Hoffman join us to talk about where they see the financial services industry heading in 2024.
