What Do You Mean I Can’t Do That?

[heading] What Do You Mean I Can’t Do That? [/heading][divider line_type="Full Width Line" line_thickness="3" divider_color="accent-color" custom_height="50"] What if you were so restricted that you couldn’t tell patients your practice was “state of the art,” or what courses you have taken, or even that you try to make your patients as comfortable as possible? This make make you ask: "What do you mean I can't do that?" That’s the issues that a Dental Practice Fixers listener was facing, and we answer his question along with some great old-fashioned practice building advice with the help of a special guest. Then we do three secret shopper calls and uncover a problem we have NEVER heard before on The Fixers. You gotta check it out – or maybe we should say you gotta check it “oat!” If you have a question that you would like answered on our podcast, or if you would like us to call YOUR office, please email us at [email protected]. You might be the office that gets it right! Let's chat about our QUICKSTART Dental Practice Coaching Program! [divider line_type="Full Width Line" line_thickness="5" divider_color="default" custom_height="50"][nectar_icon icon_family="fontawesome" icon_style="default" icon_color_type="color_scheme" icon_color="Accent-Color" icon_padding="20px" icon_fontawesome="fa fa-podcast" icon_size="30"] Highlights from "What Do You Mean I Can't Do That?" 0:13 - Dr. Richard Madow opens up the podcast by asking a question from a listener. 0:58 - Rich talks about a letter received from Dr. Garcia that switched to FattMerchant and now saving over 7K a year.  Another email from Dr. Mitchell  Josephs is saving over 1K each month by swtiching to FattMerchant.  Go to madow.com/save to find out more. 2:12 - A listener questions comes from a dentist from Canada.  Dr. Livingston Chen is the special guest this week on The Dental Practice Fixers Podcast. 3:45 - Dr. Liv talks about being in a band with Dr. Mitchell while in college. 4:31 - Rich opens up with the question for Liv and get his thoughts.  The restrictions in Canada are crazy.  It makes you ask yourself "What do you mean I can't do that?" 5:30 - Dr. Chen explains the reason behind this. 6:58 - Rich goes over some of the statements in the guidelines and discusses these with Liv. 7:30 - Dr. Chen says that you can't say that you are better than anyone else.  Even being a member of a dental association should already be implied. 7:47 - Dr. Madow goes on to explain more things in the guidelines. 8:11 - Dr. Chen mentions more restrictions about saying anything about better equipment. 9:00 - Rich and Liv talk about the issues concerning these guidelines and how it caters to dentists that are not going above and beyond in their dental field. 11:05 - Liv shares with the listeners what he is doing to make his office stand out from others with all the guidelines that are in Canada. 13:51 - Liv also talks about something he does in public libraries.  Offer a public service to the community with this suggestion. 17:17 - Rich talks about school visits and how he used to do them when he was running his dental practice.  Getting your name out there is key! 19:37 - Dr. Chen looks at the whole picture.  Providing loyalty is so important.  A little goodwill goes a long way. 20:00 - Rich talks about treating your patients the best is better than all the marketing you can provide.  It is so important for a dental practice. 20:30 - Liv talks about what a patient wants more than anyt...