Episode 24 – A view from the top

In this episode of The Internal Comms Podcast, Katie puts her first CEO in the hotseat: Marc Barone. Marc is chief executive for continental Europe at AECOM. This Fortune 500 company is one of the world’s largest professional engineering design firms, employing 57,000 people in more than 120 countries. Its projects are impressive and diverse: the world’s longest cable stayed bridge, disaster recovery programmes, and the tallest tower in the western hemisphere. A cursory glance at Marc’s LinkedIn or Twitter feed will show you that this chief executive is committed to two-way authentic internal communication. He is very often on the frontline – listening, asking questions, and checking what he calls the vibe of his organisation. Katie asks about his approach to leadership, what he looks for in his IC manager, how to cut through the noise in his organisation, and how he measures the impact of internal comms. As you might expect, the conversation touches on a number of meaty issues, not least how the coronavirus is impacting his business, and how major infrastructure projects need to respond to both sustainability issues and the rapid advance of technology.