Episode 97 – Leaving the ladder down: helping IC pros step up

In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back the show’s first-ever guest, Rachel Miller. Rachel is an internationally recognised internal comms legend, with more than two decades of educating, advising and commenting on the profession under her brand All Things IC. Alongside her podcasting, blogging and consulting work, she is the author of Internal Communication Strategy, a book dedicated to helping internal communicators “get it right”. Katie and Rachel discuss many elements of IC during this wide-ranging conversation. They delve into change communication, and the mistakes to avoid. Rachel shares some invaluable advice for crafting an internal communication strategy using her own framework. And she offers candid insight into how her recent ADHD diagnosis has impacted her work and personal life. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast.