Moment 18 – 3% of employees are driving 90% of conversations: Mike Klein

In this moment, we catch up with Mike Klein, former political consultant, modern-day communications stalwart, and two-time guest on the Internal Comms Podcast. Mike breaks down how organisations can find the four types of influencers that operate within the proverbial ‘walls’ of the business. When segmenting our workforce to find out who we’re actually communicating with, there’s a quartet of potential players in the mix, says Mike. Tune in to explore the role of every colleague, from your important followers who are “building the boat” day in, day out, to the impactful influencer group, and how each type of colleague leaves their own unique mark on the way your business is run. And that three per cent? They’re worth getting to know. Listen to the full episode here: https://abcomm.co.uk/podcasts/episode/episode-18-editing-organisations/