189 - Customer Retention & Keeping Your Clients Coming Back with Jill Salzman

Founder of The Founding Moms online community and host of the podcast “Why Are We Shouting?!?,” Jill Salzman is on the podcast to talk about customer retention and how to keep customers coming back.In This Episode00:00 - Introduction03:36 - Greeting to Jill08:27 - Branding transparency11:09 - In it for the journey12:34 - Jill’s first “adult” company15:26 - Finding the answers19:05 - Being an expert23:08 - Community nurturing24:59 - Natural retention27:17 - Beginning of relationships32:09 - Is...