Inside my head...Tim Lamanno

On this episode of Inside my head 🗣, Shailee and Mike are joined by Senior Manager of Customer Development at Johnson & Johnson (and New York Rangers fan!) Tim Lamanno. Tim took time out to chat about good fortune and hard work, the importance of daily negotiation (especially with his six-year-old daughter), and the critical importance of client centricity and empathy...what really matters to the customer. Find out what happened in a tail between his legs moment when Tim talks about...