009 The Key Ways to Keep Clients And Maintain Loyalty For Maximum Retention

With everything that's going on in the world, businesses are having to change dramatically to fit the current climate. Customer retention might just save your business, so I want to share the key ways to keep clients or maintain loyalty for maximum retention, so you can thrive in the economic downturn. The Key Ways To Keep Your Clients: Communicate regularly - listen and encourage dialogue Give more value than ever to inspire reciprocity React to your client’s needs and forget about perfection Show appreciation with thank you cards, gifts, discounts or loyalty programs Be flexible with your customer’s time and payment schedules Give the service that you would expect to have from other businesses Now is the time for you to really nurture your existing clients. Make sure that they stay with you through the journey, and they'll be lifelong customers. What you do now will be remembered 6 months, 12 months, even 5 years from now, because people will have had your support and you will have had their back during such a crazy and uncertain time. Connect with JoJo Graham: https://www.facebook.com/JoJoGrahamSimpleBusinessMentor/ https://www.linkedin.com/in/jojo-graham/  Instagram: @jojo_graham