020 The Customer Journey and Why It Is Important

In this episode, we will talk about the customer journey and why it's important for your business success. As soon as a potential client comes across you, the customer journey begins. We will go over some great ways to make sure that you have a great customer journey and that you're not leaving any money on the table. What You’ll Learn in This Episode: - How to get into the mind of your customers and understand what is going on for them right now - How to have clear ‘I help’ statements so your potential clients know what you do, who you help and how you do it - Understanding different touch points where a customer forms an opinion on your business - How to take your prospects away from social media and into the space where you directly communicate with your audience - Why you need solid nurture sequences - How to optimise your sales page and make it easy to work with you When you are in business, it's not just about throwing up a piece of content on your social media and hoping for the best. There are people out there who intend to work with you, and you don't even know it. So make sure that you think about the whole customer journey, that you don't lose any leads, any sales or any money, and your business will consistently grow. Resources: - $1000 in 7 Days Free Challenge https://go.jojograham.com/optin1644181307423 - Follow my website https://jojograham.com/ - The Simple Business Growth Incubator https://jojograham.com/work-with-me/ - Find me on Facebook https://www.facebook.com/JoJoGrahamSimpleBusinessMentor/ - Find me on Instagram  https://www.instagram.com/iamjojograham/