EP 121: The Facebook Complain Train

We’ve all seen the thread: a photographer gets an inquiry, sends off a response, then gets an angry response from this would-be client who is shocked and outraged at the prices they’ve just been presented with. These posts often get dozens or even hundreds of responses, and some of them, inevitably, push the original poster to “educate the client.” Today, I’m here to tell you that trying to educate that person - at least at that point in the game - is an exercise in futility. Instead, I want ...