Hoteliers’ Voice: Elevating the Guest Experience: How Bellport Inn Blends Charm with Technology
Travel Market Life - Podcast tekijän mukaan Ryan Haynes - Maanantaisin
I sit down with Ivana Tagliamonte, the visionary owner of the enchanting Bellport Inn, as we explore how Ivana transformed this historic Long Island property into a modern, tech-savvy retreat that seamlessly combines old-world charm with cutting-edge guest experience technology. Ivana, driven by a passion for hospitality, shares how, together with her husband, she designed an exceptional guest experience without traditional training. Ivana tells me how the strategic use of technology allows them to manage the inn remotely, ensuring every guest enjoys a seamless stay—from smartphone self-check-ins to a digital guest book complete with local recommendations. The thoughtful amenities, including a cosy wood-burning hot tub and a self-service snack pantry filled with homemade treats, are only part of the puzzle. Ivana’s commitment to blending technology with a personal touch is what truly shines through. Travel Market Life is produced and managed by Urban Podcasts.