No Defects/No Statistical Process Control
Visual Workplace Radio: Let the Workplace Speak - Podcast tekijän mukaan Gwendolyn D. Galsworth, Ph.D.
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Imagine reaching such high levels of quality control—at such a low cost—that quality becomes free? Or actually pays? Last week, Martin Hinckley (quality expert and author of Make No Mistake) described the difference between mistakes and variation.
