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In our final episode of the year and our 200th episode, we are delighted to be joined by Janis Thomas, who is the e-commerce & marketing director from Look Fabulous Forever!In this episode Nick and Janis discuss what channels they use for retention, what stops you retaining customers, how to scale up and much more.Let us know what you think of this episode!This series is brought to you by Retention.com. Want to learn more? Check out www.retention.com. Book a demo to get 2x more audi...

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