08 - Customer Success Happiness - Shanta Bodhan

In today's episode, I am talking to Shanta Bodhan, Customer Success Manager at SupplyShift. In this episode, you will learn about: How to leverage your background in starting a Customer Success career How to lead cross-functional learning about Customer Success How to maintain your CSM happiness Have you ever heard about your CSM happiness? What is it and how can you maintain it? Shanta says: ‘As long as you're walking into your role and you feel good about it, and y...