19 - How to Be a Customer Success Manager Your Clients will Adore - Katie Sloop

In this episode, I am talking to Katie Sloop, a Senior Customer Success Manager at Intelex. Katie has a career journey of continuous successes and promotions within Intelex. Her professionalism is unmatched and on various occasions, two different clients have asked when Katie will be made CEO of Intelex. She is regularly rocking clients' feedback and her CSAT responses are of the highest record. She is a great colleague and a leader - and she definitely knows how to make clients hap...