31 - Artificial Intelligence in Customer Success - Rupal Nishar

In today's episode, I'm talking to Rupal Nishar - a Customer Success Leader at Conga, a Real Estate Entrepreneur, Churn Crusher and a Mentor. Rupal is dedicated to developing CS strategies and leading global teams, especially in a start-up environment. Her most recent projects are related to her passion for AI and ML research and the implications of data intelligence for Customer Success. In this episode, you'll learn about: Rupal's storyTips on leadership and career developmentThe ...