63 - How to Leverage Tools to Create a Success Department In a Startup - Hadas Rahamim

In this episode, we welcome Hadas Rahamim - Head of Customer Success & Business Operations at Exceed.ai, GenesysHadas is sharing her journey from product management to customer success, tips on leading Success organisation in a startup, managing global customers and competing priorities.We talk about: career journey how to create 'aha' moments for your customers how to manage yourself and say 'no' how to focus on what matters how to leverage tools to scale Success perks of being the f...