Zendesk Insights - Exploring the trends, technologies, and innovations shaping the future of customer service
Podcast tekijän mukaan Zendesk: Customer Service Software & Sales CRM
32 Jaksot
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Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes
Julkaistiin: 2.10.2023 -
Improving operations through customer-centricity with Wine.com’s Addie Wallace
Julkaistiin: 20.9.2023 -
How companies can support the well-being of their support team with Tade Anzalone at Calm
Julkaistiin: 6.9.2023 -
Democratizing creativity through AI with The New Yorker's Matthew Hutson
Julkaistiin: 23.8.2023 -
Why self-service and the employee experience drive cost savings with Virgin Pulse’s Michael Pace
Julkaistiin: 9.8.2023 -
How an iconic luxury retailer embraced phygital experiences, with Liberty London’s Ian Hunt
Julkaistiin: 26.7.2023 -
Keeping the human touch in an AI-driven future
Julkaistiin: 12.7.2023 -
How AI will help businesses understand customers better with Zendesk’s Cristina Fonseca
Julkaistiin: 28.6.2023 -
The customer-first strategy: why it's crucial to your business
Julkaistiin: 14.6.2023 -
The role of AI in self-service and knowledge management — Kajabi's Jared Loman and Zendesk's Maddie Hoffman
Julkaistiin: 31.5.2023 -
How AI can enhance the customer experience and control costs — Kajabi’s Jared Loman and Zendesk’s Caitlin Keohane
Julkaistiin: 17.5.2023 -
Conversations with Zendesk: The Podcast
Julkaistiin: 3.5.2023
Welcome to Zendesk Insights, your front-row seat to the future of customer service. As the pace of change accelerates, we're sitting down with the leaders, disruptors, and innovators reshaping CX. From emerging tech to the latest trends transforming the industry, we bring you the insights that will keep your business moving forward. Like and subscribe to receive new episodes as they come out. Visit https://www.zendesk.com/zendesk-insights/ for updates, bonus content, and more.
