CX Files
Podcast tekijän mukaan Mark Hillary and Peter Ryan - Torstaisin
369 Jaksot
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The Best CX Podcasters Looking Back At 2022 And Forward To 2023
Julkaistiin: 15.12.2022 -
Steve Mosser - Sensée - Building A Positive Team Culture In WFH CX
Julkaistiin: 8.12.2022 -
Martin Roe - CCI Global - Exploring BPO & CX In Africa
Julkaistiin: 1.12.2022 -
Roger Beadle - Limitless - GigCX And The Future Of Flexible CX
Julkaistiin: 24.11.2022 -
Chris Gillen - A Closer Look - Travel CX Over The Holidays And Into 2023
Julkaistiin: 16.11.2022 -
Jonathan Steiman - Peak Support - From CX Analyst To Building A New BPO Company
Julkaistiin: 10.11.2022 -
Jonas Berggren - Transcom - GigCX And A Flexible Future For CX & BPO
Julkaistiin: 2.11.2022 -
Barry Matthews - Open Assembly - The Future Of Work (And CX)
Julkaistiin: 27.10.2022 -
Leigh Hopwood - CCMA - Our Industry Will Thrive Through Learning
Julkaistiin: 19.10.2022 -
David Powers - Rooter Hero - Managing CX When Callers Have A Disaster On Their Hands!
Julkaistiin: 13.10.2022 -
Rick Collins - Marsh - Managing Risk And Fraud In CX
Julkaistiin: 6.10.2022 -
Stephen Loynd - What Is The Metaverse And Why Does It Matter For CX?
Julkaistiin: 29.9.2022 -
Ben Jones - Sigma Connected Group - Key Lessons From CXO 2022
Julkaistiin: 22.9.2022 -
Ricardo Pedroza - PROCOLOMBIA - BPO and CX in Colombia
Julkaistiin: 15.9.2022 -
BPO In Georgia With Sean Goforth & Lynda Arsenault
Julkaistiin: 7.9.2022 -
Victor Pereda - Nearsol - How Startups and Hypergrowth Companies Manage CX
Julkaistiin: 1.9.2022 -
Indu Badlani - Project Space and StaffingExpert - Career Development in CX
Julkaistiin: 25.8.2022 -
Simon Yoxon-Grant - TLScontact - The Recovery Of The Travel Industry
Julkaistiin: 17.8.2022 -
Claas van Delden - Yoummday - CX Acquisition And Expansion In Europe
Julkaistiin: 11.8.2022 -
Cheryl Paarwater - Call Lab BPO - Impact Sourcing And Creating Employment Opportunities With CX In South Africa
Julkaistiin: 4.8.2022
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.