Experts of Experience
Podcast tekijän mukaan Mission.org - Keskiviikkoisin
86 Jaksot
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#45 Creating Experiential Moments and Partnerships
Julkaistiin: 28.8.2024 -
#44 Implementing AI in Customer Experience
Julkaistiin: 21.8.2024 -
#43 Going Beyond Basic Customer Service
Julkaistiin: 14.8.2024 -
#42 Preserving Human-to-Human Relationships in Retail
Julkaistiin: 7.8.2024 -
#41 The Power of Storytelling and Design in Customer Experience
Julkaistiin: 31.7.2024 -
#40 Leveraging Predictive Analytics and AI for Hyper-Personalization
Julkaistiin: 24.7.2024 -
#39 Optimizing Campaigns and Driving Revenue with AI
Julkaistiin: 17.7.2024 -
#38 How To Actually Implement AI in A Meaningful Way
Julkaistiin: 10.7.2024 -
#37 The Need For Speed in Customer Experience
Julkaistiin: 3.7.2024 -
#36 Using Data to Drive Growth and Customer Satisfaction
Julkaistiin: 26.6.2024 -
#35 How GNC is Shaping Product Strategy with Customer Feedback
Julkaistiin: 19.6.2024 -
#34 How John Deere is Making Technology Accessible to All Farmers
Julkaistiin: 12.6.2024 -
#33 The Power of Proximity in Enhancing Customer Experience
Julkaistiin: 5.6.2024 -
#32 Useful Ways To Think About The Relationship Between Customer and Employee Experience
Julkaistiin: 29.5.2024 -
#31 The Monumental Power of Genuine Empathy as a CX Tool
Julkaistiin: 22.5.2024 -
#30 What Are The Biggest CX Mistakes and How To Avoid Them
Julkaistiin: 15.5.2024 -
#29 How To Achieve Championship Level CX with PGA Tour Superstore's CMO
Julkaistiin: 8.5.2024 -
#28 AI and the Driving Experience: Enhancing EVs Through Smart Technology
Julkaistiin: 1.5.2024 -
#27 New Report Reveals Trends and Challenges for the Industry
Julkaistiin: 24.4.2024 -
#26 Secrets to Great Service at Quick-Service Restaurants
Julkaistiin: 17.4.2024
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
