Making the Fan
Podcast tekijän mukaan David Millay
139 Jaksot
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Portals: The Best Tool to Reduce Friction in Your Customer Journey
Julkaistiin: 4.4.2024 -
The Secret Strategy Disney Uses to Create Fans
Julkaistiin: 3.4.2024 -
Never Lose an Employee Again w/ Joey Coleman
Julkaistiin: 29.6.2023 -
Driving Change through AR, VR and Human-Centered Design w/ Steven King
Julkaistiin: 28.2.2023 -
Measuring Burnout and Workaholism in College Athletics w/ Matt Huml
Julkaistiin: 21.2.2023 -
How Mentor Managers Inspire Employees to "Love it Here" w/ Clint Pulver
Julkaistiin: 14.2.2023 -
Influencing the Guest Experience from the Frontlines w/ Vanessa Ward
Julkaistiin: 7.2.2023 -
Developing Personal Brands to Build Bigger Communities w/ Preston McClellan
Julkaistiin: 1.2.2023 -
Storytelling and the Science of Cool (Part 2) w/ Troy Campbell
Julkaistiin: 24.1.2023 -
Storytelling and the Science of Cool (Part 1) w/ Troy Campbell
Julkaistiin: 17.1.2023 -
Discovering the STORY Behind Superfandom
Julkaistiin: 10.1.2023 -
Finding Purpose and Building a Community w/ Gina Bianchini
Julkaistiin: 3.1.2023 -
Secrets to Success in Customer Service and Company Culture w/ Dennis Snow
Julkaistiin: 21.12.2022 -
Bringing Greater Hospitality to the Ballpark w/ Eric Weisberg
Julkaistiin: 13.12.2022 -
How to Intentionally Serve Your Premium Clients w/ Lisa Holladay
Julkaistiin: 1.11.2022 -
Cultivating Meaningful Conversations Through Social w/ Brooke Sellas
Julkaistiin: 18.10.2022 -
Inspiring Impactful Change w/ Guido D'Elia
Julkaistiin: 27.9.2022 -
How to Incite Loyalty and Increase Customer Retention w/ Ed Frame
Julkaistiin: 13.9.2022 -
The Simple Science Behind Successful Marketing Strategies w/ Phill Agnew
Julkaistiin: 8.8.2022 -
Reframing Retreats & Resetting Your Operation w/ David Millay and Katie Rudy
Julkaistiin: 12.7.2022
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.