The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast tekijän mukaan Intercom - Torstaisin

Torstaisin

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450 Jaksot

  1. Engineering principles: Shaping the solution and building in small steps

    Julkaistiin: 29.9.2022
  2. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

    Julkaistiin: 22.9.2022
  3. Emojis mean business: The characters transforming business messaging

    Julkaistiin: 15.9.2022
  4. Intercom on Product: The new dawn of Machine Learning

    Julkaistiin: 8.9.2022
  5. Rewind: Jean Hsu on people-centric management

    Julkaistiin: 1.9.2022
  6. Kinzen’s CEO Mark Little on the fight against disinformation

    Julkaistiin: 25.8.2022
  7. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

    Julkaistiin: 18.8.2022
  8. UserTesting’s Janelle Estes on using human insight to create memorable experiences

    Julkaistiin: 11.8.2022
  9. Let's talk principles: From technical conservatism to connected, modular systems

    Julkaistiin: 4.8.2022
  10. Sanj Bhayro on creating the right foundation to help businesses scale

    Julkaistiin: 28.7.2022
  11. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Julkaistiin: 21.7.2022
  12. Stripe’s James Dyett on a customer-first approach to sales

    Julkaistiin: 14.7.2022
  13. Stark’s CEO Cat Noone on designing accessible products

    Julkaistiin: 7.7.2022
  14. Form specialist Caroline Jarrett on designing surveys that work

    Julkaistiin: 30.6.2022
  15. G2's CMO Amanda Malko on the latest trends in software buying

    Julkaistiin: 23.6.2022
  16. Pride 2022: Being out and bringing people in

    Julkaistiin: 16.6.2022
  17. Intercom’s product principles: Back to the basics

    Julkaistiin: 9.6.2022
  18. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Julkaistiin: 2.6.2022
  19. Intercom on Product: Facing the tech slowdown

    Julkaistiin: 26.5.2022
  20. 2022 CS Benchmark: How support quality impacts businesses

    Julkaistiin: 19.5.2022

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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