The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast tekijän mukaan Intercom - Torstaisin
450 Jaksot
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Engineering principles: Shaping the solution and building in small steps
Julkaistiin: 29.9.2022 -
How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen
Julkaistiin: 22.9.2022 -
Emojis mean business: The characters transforming business messaging
Julkaistiin: 15.9.2022 -
Intercom on Product: The new dawn of Machine Learning
Julkaistiin: 8.9.2022 -
Rewind: Jean Hsu on people-centric management
Julkaistiin: 1.9.2022 -
Kinzen’s CEO Mark Little on the fight against disinformation
Julkaistiin: 25.8.2022 -
Algolia’s Sarah Dayan on what sets a staff plus engineer apart
Julkaistiin: 18.8.2022 -
UserTesting’s Janelle Estes on using human insight to create memorable experiences
Julkaistiin: 11.8.2022 -
Let's talk principles: From technical conservatism to connected, modular systems
Julkaistiin: 4.8.2022 -
Sanj Bhayro on creating the right foundation to help businesses scale
Julkaistiin: 28.7.2022 -
Three million downloads and counting: Inside Intercom reaches a podcasting milestone
Julkaistiin: 21.7.2022 -
Stripe’s James Dyett on a customer-first approach to sales
Julkaistiin: 14.7.2022 -
Stark’s CEO Cat Noone on designing accessible products
Julkaistiin: 7.7.2022 -
Form specialist Caroline Jarrett on designing surveys that work
Julkaistiin: 30.6.2022 -
G2's CMO Amanda Malko on the latest trends in software buying
Julkaistiin: 23.6.2022 -
Pride 2022: Being out and bringing people in
Julkaistiin: 16.6.2022 -
Intercom’s product principles: Back to the basics
Julkaistiin: 9.6.2022 -
Customer Experience author Elizabeth Dixon on the CX that makes an impact
Julkaistiin: 2.6.2022 -
Intercom on Product: Facing the tech slowdown
Julkaistiin: 26.5.2022 -
2022 CS Benchmark: How support quality impacts businesses
Julkaistiin: 19.5.2022
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com