20 Jaksot

  1. Plugged In: The Brain of IT - Why Knowledge Isn’t Power Until It’s Shared

    Julkaistiin: 30.7.2025
  2. Plugged In: The SIAM Fix

    Julkaistiin: 24.7.2025
  3. Plugged In: Who Signed This Mess? Supplier Management Without Regrets

    Julkaistiin: 17.7.2025
  4. Elevate ITSM: Not Your Grandma’s Help Desk

    Julkaistiin: 9.7.2025
  5. Elevate ITSM: The Problem with Problems – Inside ITIL 4 Problem Management

    Julkaistiin: 2.7.2025
  6. Elevate ITSM: Eyes Wide Open - Mastering Monitoring and Event Management

    Julkaistiin: 25.6.2025
  7. ITSM Elevate: Mapping the Digital Universe - Service Configuration Management Decoded

    Julkaistiin: 18.6.2025
  8. ITSM Elevate: Release vs Deployment - Behind the Curtain of Change

    Julkaistiin: 11.6.2025
  9. ITSM Elevate: SLM, “Dear Service Provider, We Need to Talk…”

    Julkaistiin: 4.6.2025
  10. ITSM Elevate: Keeping the lights on with Incident Management

    Julkaistiin: 21.5.2025
  11. ITSM Elevate: Unlocking the Secrets of Modern Service Desk

    Julkaistiin: 16.5.2025
  12. ITSM Elevate: From Chaos to Climb: The Human-Side Change in ITSM

    Julkaistiin: 23.4.2025
  13. ITSM Elevate: The Digital Maturity Model

    Julkaistiin: 8.4.2025
  14. Managing Requests, Service Levels, and Keeping IT Secure

    Julkaistiin: 9.3.2025
  15. Long-Term Service Excellence – ITIL Practices That Keep IT Running

    Julkaistiin: 9.3.2025
  16. Practices - Fixing Issues and Delivering Value

    Julkaistiin: 7.3.2025
  17. Service Value System (SVS) and Service Value Chain (SVC) – How IT Creates Real Value

    Julkaistiin: 5.3.2025
  18. The 4 Dimensions of Service Management

    Julkaistiin: 3.3.2025
  19. The 7 Guiding Principles - The Golden Rules of ITSM

    Julkaistiin: 3.3.2025
  20. Key Concepts of IT Service Management

    Julkaistiin: 3.3.2025

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ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk. This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.

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