The Customer Experience Podcast
Podcast tekijän mukaan Ethan at BombBomb - Tiistaisin
240 Jaksot
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159. Sending Videos for Greater Sales Visibility w/ Viveka von Rosen
Julkaistiin: 21.9.2021 -
158. Creating Customer Impact in Moments That Matter w/ Jacco van der Kooi
Julkaistiin: 14.9.2021 -
157. Why Repeat Customers May Not Be Loyal Customers w/ Shep Hyken
Julkaistiin: 4.9.2021 -
156. An Actor’s Guide to Authentic Videos w/ Julie Hansen
Julkaistiin: 31.8.2021 -
155. How Artificial Intelligence is Driving the Feeling Economy w/ Dr. Roland Rust
Julkaistiin: 26.8.2021 -
154. The Art & Science of Selling to Prosumers w/ Mario M. Martinez, Jr
Julkaistiin: 24.8.2021 -
153. Emotional Intelligence & Human-Centered Connection w/ Dan Hill
Julkaistiin: 17.8.2021 -
152. Creating an Environment of Continuous Coaching w/ Morgan J. Ingram
Julkaistiin: 10.8.2021 -
151. Creating Holistic and Immersive Experiences w/ Mathew Sweezey
Julkaistiin: 3.8.2021 -
150. Why Your Virtual Relationships Degrade Over Time w/ Dr. Nick Morgan
Julkaistiin: 29.7.2021 -
149. A Blissful Approach to Training Customers and Employees w/ Lauren Bailey
Julkaistiin: 27.7.2021 -
148. Video Messaging and the Next Normal w/ Dan Tyre
Julkaistiin: 20.7.2021 -
147. The 7 Pillars of Customer Success w/ Wayne McCulloch
Julkaistiin: 13.7.2021 -
146. Getting Clear on Who You Are and How You Serve w/ Anthony Coundouris
Julkaistiin: 6.7.2021 -
145. Establishing Core Principles for Yourself and Your Team w/ John Belizaire
Julkaistiin: 29.6.2021 -
144. An Actor's Guide to Truthful and Honest Videos w/ Tricia Jane Wiles
Julkaistiin: 24.6.2021 -
143. Hiring and Onboarding Virtual Professionals w/ Daniel Ramsey
Julkaistiin: 22.6.2021 -
142. Don't Just Personalize, Get Personal w/ Kristina Jaramillo
Julkaistiin: 15.6.2021 -
141. Understanding the Intersection of CX, UX, and UI w/ Joey Kilrain
Julkaistiin: 8.6.2021 -
140. Creating Sales and Customer Success Alignment w/ Ethan Beute
Julkaistiin: 3.6.2021
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
