The Customer Success Intelligence Podcast

85 Jaksot

1. Ep 57 | Guy Galon – Building Rapport with New Clients: Critical Need for Customer Success Managers

   Julkaistiin: 8.4.2024
2. Ep 56 | Jolyn Isabelo – Unveil your Customer’s Aspirations

   Julkaistiin: 29.2.2024
3. Ep 55 | Nainesh Poojary – Customer Success is a Mindset!

   Julkaistiin: 23.2.2024
4. Ep 54 | Shivani Chaturvedi – Customer Success & KAM: Key Metrics to track for 2024

   Julkaistiin: 22.2.2024
5. Ep 53 | Shivani Chaturvedi – Consider Restructuring CS: Drive Engagement and Growth

   Julkaistiin: 21.2.2024
6. Ep 52 | Sunil Mehta – Customer Success for IT Service Providers: Which platforms can really help?

   Julkaistiin: 20.2.2024
7. Ep 51 | Shivani Chaturvedi – Unlocking Customer Success: Tools and Platform Secrets You Want to Know!

   Julkaistiin: 16.2.2024
8. Ep 50 | Nainesh Poojary – Positive attitude is the secret sauce for CSMs

   Julkaistiin: 12.2.2024
9. Ep 49 | Shivani Chaturvedi – From Interaction to Impact: Customer Success Needs to Focus on Mapping Customer Phases

   Julkaistiin: 9.2.2024
10. Ep 48 | Shivani Chaturvedi – Navigating the Business Terrain: Customer Success in the Spotlight

    Julkaistiin: 7.2.2024
11. Ep 47 | Terez Tocheva – Navigating Metrics: Overcoming Challenges in Measuring Customer Success.

    Julkaistiin: 5.2.2024
12. Ep 46 | Jan Young – Adding Value, Not Just Answers: The 2024 CS & KAM Playbook!

    Julkaistiin: 12.1.2024
13. Ep 45 | E. Jay Hussein – Beyond the Dashboard: How Robust CS & KAM Ops Elevate Customer Health

    Julkaistiin: 1.1.2024
14. Ep 44 | Jan Young – Don’t Reinvent the Wheel: Wisdom Sharing for CS & KAM Teams

    Julkaistiin: 29.12.2023
15. Ep 43 | Morika Georgieva – The Onboarding Game-Changer: Team Members who understand the WHY behind customer requests!

    Julkaistiin: 19.12.2023
16. Ep 42 | Morika Georgieva – Mastering Customer Onboarding: Navigating Common Pitfalls & Solutions!

    Julkaistiin: 8.12.2023
17. Ep 41 | Sana Farooq – Digital Playbooks: The Secret Sauce of Customer Education!

    Julkaistiin: 30.11.2023
18. Ep 40 | Shruti Sharma – 3 things to keep in mind for Sales and Customer Success to work well together!

    Julkaistiin: 14.11.2023
19. Ep 39 | Jason C. Whitehead – The Fast-Track Formula: Playbooks for Powering Up New Team Members

    Julkaistiin: 9.11.2023
20. Ep 38 | Tracey Edwards – Leveraging Customer Call Intelligence to Tailor Solutions

    Julkaistiin: 16.10.2023