The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Podcast tekijän mukaan Alex Turkovic - Tiistaisin
Kategoriat:
78 Jaksot
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AI-Powered Customer Success & Predictive Analytics with Arun Balakrishnan and Preetam Jinka of FunnelStory | Episode 057
Julkaistiin: 18.6.2024 -
SaaS Economics & Driving Customer Outcomes Digitally with Jay Nathan | Episode 056
Julkaistiin: 11.6.2024 -
The Generative AI Primer for CSMs | Episode 055
Julkaistiin: 4.6.2024 -
AI Insights to Power Your Business with Josh Schachter of Update AI | Episode 054
Julkaistiin: 28.5.2024 -
"Your First" Digital Customer Success Motions with Stijn "Stino" Smet of Whale | Episode 053
Julkaistiin: 21.5.2024 -
State of the Industry and Promise of AI with Jeff Heckler | Episode 052
Julkaistiin: 14.5.2024 -
Emotional Intelligence in Digital and Treating Customers Like Humans with Jenelle Friday | Episode 051
Julkaistiin: 7.5.2024 -
Celebrating 50 Episodes: Your Digital Customer Experience Questions Answered | Episode 050
Julkaistiin: 30.4.2024 -
Customer Engagement with AI and Self-Service Strategies with Kari Ardalan of Qualtrics | Episode 049
Julkaistiin: 23.4.2024 -
The Impact of SaaS Economics on CS (Plus Much More!) with Christine Raby | Episode 048
Julkaistiin: 16.4.2024 -
Digital Advice from a CS OG and Innovator with Irit Eizips of CSM Practice | Episode 047
Julkaistiin: 9.4.2024 -
Sibling Synergy and Machine Learning in CS with Maarten and Michiel Doornenbal of Churned | Episode 046
Julkaistiin: 2.4.2024 -
Applying Common Sense to Digital Customer Experience with Rob Zambito of Success Scaled | Episode 045
Julkaistiin: 26.3.2024 -
Video Micro-Learning at Scale with Delores Cooper of Zendesk | Episode 044
Julkaistiin: 19.3.2024 -
The Power of Hyper-Personalized Content for Customer Success with Nik Mijic of Matik | Episode 043
Julkaistiin: 12.3.2024 -
Customer Education and The Digital Journey with Erica Akroyd of Pendo | Episode 042
Julkaistiin: 5.3.2024 -
Data Analysis and Service Recovery Philosophy with Lane Hart of Contentsquare | Episode 041
Julkaistiin: 27.2.2024 -
AI Driven Digital Customer Success in App Form w/ Dickey Singh of Cast.app | Episode 040
Julkaistiin: 22.2.2024 -
Cross Collaborating on the Customer Journey with James Lawson of River Consulting Group | Episode 039
Julkaistiin: 20.2.2024 -
Tearing Down PLG & SLG Walls in Digital CX with Dee Kapila of Miro | Episode 038
Julkaistiin: 13.2.2024
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com
