The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

Podcast tekijän mukaan Alex Turkovic - Tiistaisin

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78 Jaksot

  1. Elevating Customer Success Through Accessibility with Alex Farmer of Nezasa and Customer Success Excellence Awards | Episode 017

    Julkaistiin: 26.9.2023

  2. Building a CS Ops Function Around Clean Data and Automations with Michael Bojanski of Learn to Win | Episode 016

    Julkaistiin: 19.9.2023

  3. Data-Driven Decision Making in Digital Customer Success with Dan Ennis of Monday.com | Episode 015

    Julkaistiin: 12.9.2023

  4. Digital Customer Success from a CS Operations Perspective with Matthew Lind | Episode 014

    Julkaistiin: 5.9.2023

  5. Revolutionizing Digital Customer Experience with Micro-Learning and Ed-Tech with Jen Jackson of Litmos | Episode 013

    Julkaistiin: 29.8.2023

  6. Nick Mehta and Kellie Capote of Gainsight on Digital Customer Success, the State of CS & Diversity in Tech | Episode 012

    Julkaistiin: 22.8.2023

  7. Taking Innovation and Generative AI from Buzzword to Practical with Simon Kriss of the Customer Innovation Experience Institute | Episode 011

    Julkaistiin: 15.8.2023

  8. Joel Passen of Sturdy.ai on Delivering Value with Clean Data and Being All-in on AI Before It Was Cool | Episode 010

    Julkaistiin: 8.8.2023

  9. SPECIAL EPISODE - BS & CS Crew: Kristi Faltorusso, Jon Johnson, Josh Schachter & Mickey Powell | Episode 009

    Julkaistiin: 4.8.2023

  10. Operating Digitally in an On-Prem Environment with Stacie Chaney of | Episode 008

    Julkaistiin: 1.8.2023

  11. Creating Culture Around Effective Customer Success w/ Ralphie English of Deepgram & Radical CS | Episode 007

    Julkaistiin: 25.7.2023

  12. Jan Young of JanYoungCX and The Success League | Episode 006

    Julkaistiin: 18.7.2023

  13. Jeff Breunsbach from Gain Grow Retain and Higher Logic | Episode 005

    Julkaistiin: 11.7.2023

  14. Building Effective Customer Scorecards with Jeff Beaumont of GitLab | Episode 004

    Julkaistiin: 4.7.2023

  15. The Admin's Perspective with Bhavani Prasad | Episode 003

    Julkaistiin: 27.6.2023

  16. Digital CS Best Practices with Chad Horenfeldt | Episode 002

    Julkaistiin: 20.6.2023

  17. Generative AI in Customer Success with Mickey Powell of UpdateAI | Episode 001

    Julkaistiin: 13.6.2023

  18. Welcome to the Digital Customer Success Podcast!

    Julkaistiin: 28.5.2023

4 / 4

This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com 
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