WTF! Walk The Floors Podcast- All Things Hospitality Training
Podcast tekijän mukaan Michele Kline and Stephanie Leger
167 Jaksot
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Bringing Hospitality to the Retail Experience
Julkaistiin: 21.12.2023 -
The Power of Influence in Hospitality
Julkaistiin: 14.12.2023 -
Ways To Enhance Your Hospitality Training
Julkaistiin: 7.12.2023 -
Digital Transformation in the Hospitality World (Guest Are Morch)
Julkaistiin: 28.11.2023 -
Hospitality Winter Travel WHOA Predictions
Julkaistiin: 21.11.2023 -
Inspiring the Hospitality Industry 100 times over
Julkaistiin: 14.11.2023 -
"Corporate slavery, in hospitality" is there such a thing?
Julkaistiin: 8.11.2023 -
Hospitality inclusivity can go a long way
Julkaistiin: 1.11.2023 -
Solo Travel Safety, sharing Hospitality Tricks
Julkaistiin: 24.10.2023 -
Leading with Emotional Intelligence in the Hospitality Industry
Julkaistiin: 17.10.2023 -
Driving Culture Change in Hospitality
Julkaistiin: 10.10.2023 -
Hospitality Budget Season
Julkaistiin: 4.10.2023 -
Hotel Systems Down
Julkaistiin: 2.10.2023 -
How Hedging Words Can Affect Your Communication In Hospitality
Julkaistiin: 19.9.2023 -
Hotel Room Ideas To WOW
Julkaistiin: 12.9.2023 -
The Benefits of Networking in Hospitality
Julkaistiin: 11.9.2023 -
Converting OTA bookers to direct one in the hotel industry (Guest Sevket Seyalioglu)
Julkaistiin: 10.9.2023 -
Appealing to the Senses in Hotels
Julkaistiin: 21.8.2023 -
Successful Leadership in Hospitality
Julkaistiin: 15.8.2023 -
Summer Recap
Julkaistiin: 8.8.2023
Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage.
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