Transformation and resilience: An interview with Best Buy’s executive chairman Hubert Joly

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Hubert Joly, the former CEO and now executive chairman of Best Buy, speaks with Becca Coggins, a leader in McKinsey’s global retail practice, about Best Buy’s organizational transformation and how the coronavirus pandemic is changing the key measures of performance.This interview was recorded at the 2020 Global Business Leaders Forum, which was held online.

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