Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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185: (Tip) When Customers Cross The Line
Julkaistiin: 9.2.2017 -
184: (Tip) Warming Up Cold Calls
Julkaistiin: 7.2.2017 -
183: Online Reviews More Important Than Ever
Julkaistiin: 6.2.2017 -
182: (Tip) Advocating for Customers
Julkaistiin: 2.2.2017 -
181: (Tip) Handling Outrageous Customer Demands
Julkaistiin: 31.1.2017 -
180: John DiJulius, The Customer Service Revolution
Julkaistiin: 30.1.2017 -
179: (Tip) Staffing Automated Customer Service
Julkaistiin: 26.1.2017 -
178: (Tip) Non-Financial Employee Incentives
Julkaistiin: 24.1.2017 -
177: The ROI of Customer Experience
Julkaistiin: 23.1.2017 -
176: (Tip) Hiring a Customer-Centric Employee
Julkaistiin: 19.1.2017 -
175: (Tip) How Business Schools Can Add Customer Experience
Julkaistiin: 17.1.2017 -
174: Robert Scoble, Augmented Reality and the Fourth Transformation
Julkaistiin: 16.1.2017 -
173: (Tip) Resolving Customer Service Issues
Julkaistiin: 12.1.2017 -
172: (Tip) Personalizing the Customer Experience
Julkaistiin: 10.1.2017 -
171: This Podcast in 2017
Julkaistiin: 9.1.2017 -
170: What’s Happening Next
Julkaistiin: 28.11.2016 -
169: Election Day Customer Experience Lessons
Julkaistiin: 17.11.2016 -
168: Nate Brown, Service Center Engagement
Julkaistiin: 14.11.2016 -
167: Signs You’re Losing a Customer
Julkaistiin: 10.11.2016 -
166: Justin Deese, Blue Collar Service
Julkaistiin: 7.11.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
