Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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205: Colin Shaw, The Intuitive Customer
Julkaistiin: 27.3.2017 -
204: (Tip) Customer Service Leadership
Julkaistiin: 23.3.2017 -
203: (Tip) B2B vs. B2C Customer Experience
Julkaistiin: 21.3.2017 -
202: Customer Service Tech
Julkaistiin: 20.3.2017 -
201: (Tip) User Experience vs. Customer Experience
Julkaistiin: 16.3.2017 -
200: Our Special 200th Episode
Julkaistiin: 14.3.2017 -
199: Graeme Newell, For Purpose Corporations
Julkaistiin: 13.3.2017 -
198: (Tip) No Cost Ways to Please Unhappy Customers
Julkaistiin: 9.3.2017 -
197: (Tip) Using Customer Personas
Julkaistiin: 7.3.2017 -
196: Innovating with Customers
Julkaistiin: 6.3.2017 -
195: (Tip) Building a CX Team
Julkaistiin: 2.3.2017 -
194: (Tip) Taking Negative Interactions Personally
Julkaistiin: 28.2.2017 -
193: Amy Downs, Customer Success
Julkaistiin: 27.2.2017 -
192: (Tip) Internal Customer Service
Julkaistiin: 23.2.2017 -
191: (Tip) Outsourcing Customer Service
Julkaistiin: 21.2.2017 -
190: Social Media with Colleagues
Julkaistiin: 20.2.2017 -
189: (Tip) Understanding Your Competitor's Customer Experience
Julkaistiin: 16.2.2017 -
188: (Tip) Show Your Customers The Love
Julkaistiin: 14.2.2017 -
187: Jacqueline Jasionowski, Improving Customer Experience
Julkaistiin: 13.2.2017 -
186: Bobby Albert, Creating Culture
Julkaistiin: 11.2.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.