Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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483: Donna Cutting, Employees First!
Julkaistiin: 29.3.2022 -
482: Focus on Government CX
Julkaistiin: 22.3.2022 -
481: Annette Franz, Built to Win
Julkaistiin: 15.3.2022 -
480: Innovate or Fail
Julkaistiin: 8.3.2022 -
479: Fred Reichheld, Winning on Purpose
Julkaistiin: 1.3.2022 -
478: The CX of Right to Repair
Julkaistiin: 22.2.2022 -
477: Michael Bartlett, The Dark Side of CX
Julkaistiin: 15.2.2022 -
476: Is CX Dead in Banking?
Julkaistiin: 8.2.2022 -
475: Brad Cleveland, Leading the Customer Experience
Julkaistiin: 1.2.2022 -
474: Season Intro
Julkaistiin: 31.1.2022 -
473: Bourbon Summit, Season Finale
Julkaistiin: 2.11.2021 -
472: Marlanges Simar, Prime Therapeutics
Julkaistiin: 26.10.2021 -
471: When the Frontline is the Last to Know
Julkaistiin: 19.10.2021 -
470: Dan Gingiss, The Experience Maker
Julkaistiin: 12.10.2021 -
469: Frictionless vs. Memorable CX
Julkaistiin: 5.10.2021 -
468: Greg Lisiewski
Julkaistiin: 28.9.2021 -
467: How Location and Design Impact CX
Julkaistiin: 22.9.2021 -
Bonus Episode: Noa Danon
Julkaistiin: 20.9.2021 -
466: David Horsager
Julkaistiin: 14.9.2021 -
465: Customer Effort 2.0
Julkaistiin: 7.9.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
