Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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464: Theodora Lau
Julkaistiin: 31.8.2021 -
463: Pronouns and How to Use Them
Julkaistiin: 24.8.2021 -
462: Shep Hyken
Julkaistiin: 17.8.2021 -
461: How Customer Experience Management Has Changed
Julkaistiin: 10.8.2021 -
460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones
Julkaistiin: 3.8.2021 -
459: Season Intro
Julkaistiin: 2.8.2021 -
458: Bourbon Summit, Season Finale
Julkaistiin: 30.4.2021 -
457: Tom Karinshak, Navigating Change at Comcast
Julkaistiin: 27.4.2021 -
456: Ovetta Sampson, Empowerment Through Design
Julkaistiin: 20.4.2021 -
455: Riaz Raihan, Improving CX with AI
Julkaistiin: 13.4.2021 -
454: The War Between Efficiency and Experience
Julkaistiin: 6.4.2021 -
453: Chip Bell, Your Customer's Imagination
Julkaistiin: 30.3.2021 -
452: The Customer Experience Goalposts Keep Moving
Julkaistiin: 23.3.2021 -
451: Ramon Ray, Small Business Experience
Julkaistiin: 16.3.2021 -
450: Gain Insights Through Community
Julkaistiin: 9.3.2021 -
449: Ross Wainwright, Alida: Truth in Action
Julkaistiin: 2.3.2021 -
448: How Will Consumer Sentiment Affect CX in 2021?
Julkaistiin: 23.2.2021 -
447: Steven Van Belleghem, The Offer You Can't Refuse
Julkaistiin: 16.2.2021 -
446: Digital Customer Behavior
Julkaistiin: 9.2.2021 -
445: Christine Rimer, Learning from the Data
Julkaistiin: 2.2.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
