12 Jaksot

  1. "Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"

    Julkaistiin: 10.2.2021
  2. "The Importance Of Your Employees In Delivering An Awesome CX"

    Julkaistiin: 10.2.2021
  3. "Understanding Your Customer's Wants & Needs To Shape Your CX Offering"

    Julkaistiin: 4.1.2021
  4. "Don't Drop The CX Baton In Your Organisation"

    Julkaistiin: 4.1.2021
  5. "Using Customer & Employee Feedback To Influence Your Strategy"

    Julkaistiin: 17.9.2020
  6. "Putting Amazing Into Your Own Customer Service"

    Julkaistiin: 17.9.2020
  7. Lace Up Your CX Boots And Get Climbing

    Julkaistiin: 1.7.2020
  8. Creative and immersive tactics

    Julkaistiin: 7.1.2020
  9. CX is more than just an initiative

    Julkaistiin: 7.1.2020
  10. “What gets measured and mapped gets managed; a framework for improving customer experiences”

    Julkaistiin: 17.12.2019
  11. “How to achieve Insights Excellence: a culture of measurement and change”

    Julkaistiin: 17.12.2019
  12. “The evolution of customer centric culture. Doing the right things at the right time”

    Julkaistiin: 17.12.2019

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A series of interviews with global CX experts who share their knowledge and insights on CX best practices

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