Customer Support Leaders
Podcast tekijän mukaan Charlotte Ward
341 Jaksot
-
131: Support’s Relationship to Sales with Jason Cutter
Julkaistiin: 19.10.2020 -
130: Support’s Relationship to Product with Ashley Sachs
Julkaistiin: 16.10.2020 -
129: Support’s Relationship to Product with Andrea Saez
Julkaistiin: 15.10.2020 -
128: Support’s Relationship to Product with Matt Dale
Julkaistiin: 14.10.2020 -
127: Support’s Relationship to Product with Craig Stoss
Julkaistiin: 13.10.2020 -
126: Support’s Relationship to Product with Simone Secci
Julkaistiin: 12.10.2020 -
125: Freelancing in Support with Nicole Jackson
Julkaistiin: 9.10.2020 -
124: Freelancing in Support with Mo McKibbin
Julkaistiin: 8.10.2020 -
123: Freelancing in Support with Andrei Kamarouski
Julkaistiin: 7.10.2020 -
122: Freelancing in Support with Jenny Dempsey
Julkaistiin: 6.10.2020 -
121: Freelancing in Support with Zeni Bandy
Julkaistiin: 5.10.2020 -
Bonus - INBOUND 2020
Julkaistiin: 28.9.2020 -
120: CSAT with Simone Secci
Julkaistiin: 25.9.2020 -
119: CSAT with Chris Taylor
Julkaistiin: 24.9.2020 -
118: CSAT with Nicholas Zeisler
Julkaistiin: 23.9.2020 -
117: CSAT with Mo McKibbin
Julkaistiin: 22.9.2020 -
116: CSAT with Denise Twum
Julkaistiin: 21.9.2020 -
115: Support Scope with Mike Redbord
Julkaistiin: 18.9.2020 -
114: Support Scope with Mo McKibbin
Julkaistiin: 17.9.2020 -
113: Support Scope with Craig Stoss
Julkaistiin: 16.9.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
