Customer Support Leaders
Podcast tekijän mukaan Charlotte Ward
341 Jaksot
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112: Support Scope with Zeni Bandy
Julkaistiin: 15.9.2020 -
111: Support Scope with Chris Taylor
Julkaistiin: 14.9.2020 -
110: Fireside with Craig Stoss
Julkaistiin: 11.9.2020 -
109: Panel: If I Knew Then, What I Know Now….
Julkaistiin: 4.9.2020 -
108: Fireside with Chris Taylor
Julkaistiin: 28.8.2020 -
107: Panel: Metrics 2.0
Julkaistiin: 21.8.2020 -
106: Fireside with Josh Magsam
Julkaistiin: 14.8.2020 -
105: Panel: Support Leadership 2.0
Julkaistiin: 7.8.2020 -
104: Fireside with Simone Secci
Julkaistiin: 31.7.2020 -
103: Panel: Managing Change
Julkaistiin: 24.7.2020 -
102: Fireside with Ash Rhodes
Julkaistiin: 17.7.2020 -
101: Panel: Return to Normality
Julkaistiin: 9.7.2020 -
A Small Announcement
Julkaistiin: 6.7.2020 -
100: Process Improvement with Alyssa Percell
Julkaistiin: 3.7.2020 -
99: Process Improvement with Ash Rhodes
Julkaistiin: 2.7.2020 -
98: Process Improvement with Matt Dale
Julkaistiin: 1.7.2020 -
97: Process Improvement with Kaylin Bailey
Julkaistiin: 30.6.2020 -
96: Process Improvement with Denise Twum
Julkaistiin: 29.6.2020 -
Bonus - A Little Look Back!
Julkaistiin: 22.6.2020 -
95: First 30 Days with Greg Skirving
Julkaistiin: 19.6.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
