Experience Matters
Podcast tekijän mukaan Nate Brown
31 Jaksot
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A Step Ahead of Customer Expectations: Jeremy Hyde of Sun Country Airlines
Julkaistiin: 29.6.2023 -
Accelerated CX Innovation: Aaron Eden of Intuit
Julkaistiin: 13.6.2023 -
Embracing Voice of Customer: Jenny Dempsey
Julkaistiin: 16.5.2023 -
A Contagious CX Energy: Octavius Rubby
Julkaistiin: 18.4.2023 -
The Growth Experience: Jonathan Shroyer of Arise
Julkaistiin: 4.4.2023 -
The Digital Experience: Rick DeLisi Co-Author of "Digital Customer Service"
Julkaistiin: 21.3.2023 -
Bringing The Pieces Together: Tanya Thomas of Experian
Julkaistiin: 10.2.2023 -
The Player Experience Episode: Dylan Servantes of Hit Factor
Julkaistiin: 31.1.2023 -
Creating Brand Ambassadors: Shana Kelly of DICK'S Sporting Goods
Julkaistiin: 10.1.2023 -
The Experience Ecosystem: Embracing It All
Julkaistiin: 8.12.2022 -
Episode 009: 5 Tactical Strategies to Elevate CX Now
Julkaistiin: 9.2.2022 -
Episode 008: Navigating The Arise Acquisition- What's next?
Julkaistiin: 13.12.2021 -
Episode 007: We have big news!
Julkaistiin: 29.11.2021 -
Episode 006: How to Make Culture the Backbone of Your CX with Denise Lee Yohn and Kyle Hamm
Julkaistiin: 15.7.2021 -
Episode 005: How To Reframe Our Perspective Around Patient Experience with Jeannie Walters and Brian Carlson
Julkaistiin: 24.6.2021 -
Episode 004: How To Enhance Both The Perceptions And Outcomes Of Your Customers with Mary Drumond and Paula Friedrich
Julkaistiin: 10.6.2021 -
Episode 003: Embedding Customer Centricity Since Day One with Joanna Dos Santos and John Pompei
Julkaistiin: 14.5.2021 -
Episode 002: Diversity and Inclusion at the Heart of Your CX Initiative with Clare Muscutt and Shameem Smillie
Julkaistiin: 29.4.2021 -
Episode 001: Achieving a Mission-Driven Customer Experience with Jeanne Bliss and Katie Hunt
Julkaistiin: 15.4.2021 -
The Challenge of Creating a Seamless Experience with Partners To Accelerate Results: Cristin Pierce
Julkaistiin: 19.11.2020
This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!
