The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast tekijän mukaan Intercom - Torstaisin
450 Jaksot
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Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes
Julkaistiin: 6.7.2023 -
Becoming Fin: The story behind the name of our AI chatbot
Julkaistiin: 29.6.2023 -
Adapting to the AI revolution in CS: Discussing our 2023 AI report
Julkaistiin: 22.6.2023 -
Transforming customer service in healthcare, with health educator Jennifer FitzPatrick
Julkaistiin: 15.6.2023 -
From science fiction to reality: Exploring the potential of LLMs
Julkaistiin: 8.6.2023 -
Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space
Julkaistiin: 1.6.2023 -
Intercom on Product: The AI revolution and the future of customer service
Julkaistiin: 25.5.2023 -
Building AI that works: How to navigate the AI frontier as a product leader
Julkaistiin: 17.5.2023 -
Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
Julkaistiin: 11.5.2023 -
How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
Julkaistiin: 4.5.2023 -
How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown
Julkaistiin: 27.4.2023 -
How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Julkaistiin: 20.4.2023 -
Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior
Julkaistiin: 13.4.2023 -
The great differentiator: How fintech companies are prioritizing great customer service
Julkaistiin: 6.4.2023 -
Customer support just got smarter: A closer look into our new ChatGPT-powered bot
Julkaistiin: 30.3.2023 -
CX expert Jon Picoult on shaping memories, not just experiences
Julkaistiin: 23.3.2023 -
Conversation starter: A chat about our groundbreaking new AI chatbot
Julkaistiin: 14.3.2023 -
The GPT effect: A new era of customer service
Julkaistiin: 9.3.2023 -
Intercom on Product: Our manifesto for next-generation customer service
Julkaistiin: 2.3.2023 -
Hi, Robot: Intercom interviews ChatGPT
Julkaistiin: 23.2.2023
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com