The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast tekijän mukaan Intercom - Torstaisin
450 Jaksot
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Angel investor Christoph Janz on finding the right opportunities in AI
Julkaistiin: 23.11.2023 -
Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates
Julkaistiin: 16.11.2023 -
How AI is creating support roles, not taking them
Julkaistiin: 9.11.2023 -
The story behind the chirp: Intercom’s notification sound
Julkaistiin: 2.11.2023 -
Rewind: Intercom on Product – The intersection of company and product strategy
Julkaistiin: 26.10.2023 -
Training the next generation of support leaders with Peak Support’s Hannah Steiman
Julkaistiin: 19.10.2023 -
Rewind: IBM’s Arin Bhowmick on designing ethical AI
Julkaistiin: 12.10.2023 -
Rewind: Nick Mehta on delivering value at scale
Julkaistiin: 5.10.2023 -
HubSpot’s Noel O’Reilly on embracing AI in your customer support strategy
Julkaistiin: 28.9.2023 -
Leonard Berry and the eternal pursuit of service excellence
Julkaistiin: 21.9.2023 -
Intercom on Product: Product strategy in the age of AI
Julkaistiin: 14.9.2023 -
Shopify UX Director Elizabeth McGuane on why design should start with words
Julkaistiin: 7.9.2023 -
The emergence of superintelligent AI
Julkaistiin: 31.8.2023 -
Learn how AI can unlock productivity, according to AI founder Andrew Louder
Julkaistiin: 24.8.2023 -
Discover the secret sauce of innovative companies, according to Stanford professor Behnam Tabrizi
Julkaistiin: 17.8.2023 -
The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership
Julkaistiin: 10.8.2023 -
CX strategist Lynn Hunsaker on putting the customer at the heart of innovation
Julkaistiin: 2.8.2023 -
Rewind: Square's Rohini Pandhi on spotting and solving customer problems
Julkaistiin: 27.7.2023 -
What happens when customers meet chatbots? Discussing our latest research on AI in customer service
Julkaistiin: 20.7.2023 -
AI educator Kavita Ganesan on uncovering AI opportunities in your business
Julkaistiin: 13.7.2023
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com