The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast tekijän mukaan Intercom - Torstaisin
450 Jaksot
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Rewind: How Yelp drove down churn by building up customer success
Julkaistiin: 22.7.2021 -
IBM's Arin Bhowmick on designing ethical AI
Julkaistiin: 15.7.2021 -
Rewind: Matt Rogers on scaling your SaaS business
Julkaistiin: 8.7.2021 -
Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch
Julkaistiin: 1.7.2021 -
Celebrating Pride: Being out while the world is in
Julkaistiin: 24.6.2021 -
How Intercom is preparing for a return to the office
Julkaistiin: 17.6.2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Julkaistiin: 10.6.2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Julkaistiin: 3.6.2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Julkaistiin: 27.5.2021 -
Conversations with friends: 6 highlights from behind the mic
Julkaistiin: 20.5.2021 -
Gong’s Linda Lin on customer success strategies for moving upmarket
Julkaistiin: 13.5.2021 -
Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales
Julkaistiin: 6.5.2021 -
360Learning’s Joei Chan on embracing innovation as a content marketer
Julkaistiin: 29.4.2021 -
Calm’s Will Larson on how to build a technical leadership career
Julkaistiin: 22.4.2021 -
MadKudu’s Francis Brero on how AI can boost conversational support
Julkaistiin: 15.4.2021 -
Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare
Julkaistiin: 8.4.2021 -
Wikimedia Foundation COO Janeen Uzzell on future-proofing history
Julkaistiin: 1.4.2021 -
CX pioneer Jeanne Bliss on building customer-centric businesses
Julkaistiin: 25.3.2021 -
Built for you E03: Behind conversation topics and custom reports
Julkaistiin: 18.3.2021 -
Later’s Farhan Virji on adapting B2C support strategies for B2B teams
Julkaistiin: 11.3.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com