The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast tekijän mukaan Intercom - Torstaisin

Torstaisin

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450 Jaksot

  1. Rewind: How Yelp drove down churn by building up customer success

    Julkaistiin: 22.7.2021
  2. IBM's Arin Bhowmick on designing ethical AI

    Julkaistiin: 15.7.2021
  3. Rewind: Matt Rogers on scaling your SaaS business

    Julkaistiin: 8.7.2021
  4. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

    Julkaistiin: 1.7.2021
  5. Celebrating Pride: Being out while the world is in

    Julkaistiin: 24.6.2021
  6. How Intercom is preparing for a return to the office

    Julkaistiin: 17.6.2021
  7. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

    Julkaistiin: 10.6.2021
  8. Intercom on Product: Accelerating your strategy after COVID-19

    Julkaistiin: 3.6.2021
  9. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

    Julkaistiin: 27.5.2021
  10. Conversations with friends: 6 highlights from behind the mic

    Julkaistiin: 20.5.2021
  11. Gong’s Linda Lin on customer success strategies for moving upmarket

    Julkaistiin: 13.5.2021
  12. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Julkaistiin: 6.5.2021
  13. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Julkaistiin: 29.4.2021
  14. Calm’s Will Larson on how to build a technical leadership career

    Julkaistiin: 22.4.2021
  15. MadKudu’s Francis Brero on how AI can boost conversational support

    Julkaistiin: 15.4.2021
  16. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Julkaistiin: 8.4.2021
  17. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Julkaistiin: 1.4.2021
  18. CX pioneer Jeanne Bliss on building customer-centric businesses

    Julkaistiin: 25.3.2021
  19. Built for you E03: Behind conversation topics and custom reports

    Julkaistiin: 18.3.2021
  20. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Julkaistiin: 11.3.2021

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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