The Delighted Customers Podcast with Mark Slatin
Podcast tekijän mukaan Mark Slatin | The Agile Brand - Torstaisin
130 Jaksot
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#129 First Look: AI Hosts Dive into the Trusted Guide Roadmap™ Master Class
Julkaistiin: 4.4.2025 -
#128 Navigating the Power Core: A Strategic Approach to Customer Experience
Julkaistiin: 27.3.2025 -
#127 Balancing AI and Human Interactions
Julkaistiin: 21.3.2025 -
#126 Conquer Churn with Journey Mapping: Strategies for Customer Retention
Julkaistiin: 13.3.2025 -
#125 Inside LinkedIn: Designing Value for Members and Customers
Julkaistiin: 6.3.2025 -
#124 The Secret Ingredient to Customer Delight
Julkaistiin: 27.2.2025 -
#123 Stuck? Unlock Trust to Get Approval!
Julkaistiin: 20.2.2025 -
#122 Support, Don't Solve: Empowering Leaders to Create Authentic Spaces
Julkaistiin: 13.2.2025 -
#121 Achieving Value Realization with a CX Toolkit
Julkaistiin: 6.2.2025 -
#121 Understanding Customer Value
Julkaistiin: 30.1.2025 -
#120 Strategies for Integrating AI in CXM from a Marketing Legend
Julkaistiin: 23.1.2025 -
#119 The Impact of Partnerships on Customer Experience
Julkaistiin: 16.1.2025 -
#118 Innovative AI Solutions for CX with Marbue Brown
Julkaistiin: 9.1.2025 -
# 117 From Harvard to CX Excellence: Lessons from the Classroom
Julkaistiin: 2.1.2025 -
#116 ACSI Insights: Linking Satisfaction to Business Outcomes with Forrest Morgeson, PhD
Julkaistiin: 26.12.2024 -
#115 From Speedometers to Engines: Transforming CX with Tom DeVries
Julkaistiin: 19.12.2024 -
#114 Mastering Change by Building Stakeholder Relationships
Julkaistiin: 12.12.2024 -
#113 Enhancing Customer Satisfaction: Microsoft's UX Strategies
Julkaistiin: 5.12.2024 -
#112 Delivering on Customer Expectations at Experian with Tanya Thomas, CCXP
Julkaistiin: 28.11.2024 -
#111 Lessons from the "FIGS Love" Initiative and Beyond
Julkaistiin: 21.11.2024
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
